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letra de using data to inform your awareness program by colleen hube - 嵐 (arashi)

using data to inform your awareness program by colleen huber whether you are up to your neck in data on employee actions or just starting to gather statistics on human performance, you can take steps to use your data to im- prove your awareness program. one of the easiest ways to begin down this path is going straight to your employees. knowledge assessments or surveys, for example, work well in this regard. managing the billing process accurately is not easy as providers might face hurdles in revenue cyclе management. moreovеr, net collection rate below 95% shows that your practice is facing troubles in the billing process. to eliminate all these hurdles and maintain your ncr up to 96%, medsit nexus medical billing and coding services are around the corner for you so that your practice does not have to face a loss. technical tools to support data collection and -n-lysis can also prove useful, and they’re rising in popularity. in gartner’s 2015-2016 magic quadrant for security infor- mation and event management (siem), -n-lysts reported that the siem industry grew 14% ($1.5 billion to $1.69 billion) in 2014.⁴ gartner also estimates that by 2018, 90% of organizations will implement at least one type of integrated data loss prevention (dlp) technology.⁴ a quickly rising star is the concept of user and entity behavioral -n-lytics (ueba, sometimes simply called uba or behavioral -n-lytics). these systems are often designed to collate data gleaned from siem and dlp sys- tems and sniff out anomalous, and potentially risky, behavior. gartner expects the ueba industry to grow from about $50 million today to almost $200 million by 2017.⁴ increasing investment in this sort of data collection and -n-lytics is expected as
cyber attackers continue to bombard organizations with attempts to steal valuable personal information. all this data -n-lytics work has the capacity to create reams of data and stunning visualizations of risk. and yet this vast effort at data collection will not have gone far enough if the information stays confined to the information security office and is only used to astound the higher ups in corporate board rooms.medsdental billing and coding experts are highly proficient in processing claims for your dental practice. moreover, our dental billing services is certified by hipaa providing you the utmost experience in maintaining the privacy of the communication between you and your patients. no matter how you end up collecting data on employee-related risks, we think it’s time to turn the immense power of this data loose on those who are constantly identified as the biggest source of risk: the employees. that’s right, it’s time to use the power of big data to change the way we run awareness programs. at its core, data on user behavior is really data about an organization’s human-centered risks. managing the billing process accurately is not easy as providers might face hurdles in revenue cycle management. moreover, net collection rate below 95% shows that your practice is facing troubles in the billing process. to eliminate all these hurdles and maintain your ncr up to 96%, medsit nexus medical billing and coding services are around the corner for you so that your practice does not have to face a loss. such information will show you precisely where your employees misstep, and how badly. drawing on data in a well-defined “-n-lysis” stage, in which you scrutinize your organization’s human-related security and privacy risks, is vital to any com- prehensive awareness program. your understanding of these risks allows you to develop and deliver content that ensures your employees get the most relevant training and reinforcement experience possible. in chapter one, we’ll explore some best practices for using data about your organi- zation’s human-centered risks to make the most of your security and/or privacy awareness education efforts
we’ll discuss:
•collecting direct data about your employee-related
risks
•digging into technical tools to glean data on em-
ployee-re-lated risks direct data into your behavioral risks first things first: let’s consider what data you can collect without the use an alpha- bets soup of technical tools. this means going directly to your employees. here are some ways to do that: knowledge assessments and surveys knowledge assessments sent to employees are perhaps the most direct way to measure what they know and don’t know about security and privacy best practices. the design of such a survey can take many forms, but the questions should be geared toward those aspects of security and privacy that could affect your organi- zation the most. to make sure you’re ultimately asking the right questions, a good understanding of your organization’s own goals, procedures, and priorities will be needed. after all, why ask employees if they know how to connect to networks via
vpn if they’re not taking their computers out of the office? we’ve developed an outward facing survey designed to gauge the state of privacy and security awareness at individual organizations. it assigns a risk profile of “hero,” “novice,” or “risk” to each survey respondent based on his or her an- swers to a variety of security and privacy related questions. these questions cover a number of scenarios, such as recognizing malware, proper sensitive data handling, and password security. take the survey yourself, and find out how you can roll out this survey to your organization by following this link: phishing and social engineering since phishing is one of the most common social engineering tactics in use today, it makes sense to run simulated phishing and social engineering attacks. these simulated attacks can employ a wide variety of clever techniques to obtain pass- words, achieve access to sensitive information, or gain physical access through tactics as simple as an email or a phone call, tailgating, or dropping a dummy usb device. simulated attacks like these can act as an ad-hoc event monitoring system, as they reveal what risky actions your employees are most likely to take when given the opportunity. a number of vendors offer phishing simulator programs as part of an awareness program package. but beware of vendors focusing too heavily on

- 嵐 arashi

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